Security & privacy

Access-controlled tools for provider-led care

Sych gives providers and their patients separate accounts for the tools used in their care workspace.

Account access

Providers create patient accounts and share sign-in instructions through their practice process. Patient access is connected to the provider-created account.

Patient context and permissions

Appointments, video sessions, clinical notes, treatment plans, messages, assessments, and patient information are organized around the relevant patient profile. Providers review what they enter and share according to their own practice requirements.

Support for account questions

Providers can sign in to use Help & Support for product and account questions. Patients should contact their provider for care, appointment, or access questions.

Privacy documentation

Read the Privacy Policy and Terms of Service for the current public policy information.

Privacy policy